When tourism businesses reopen, the way in which they operate will be significantly different following the Covid-19 pandemic. Despite this, customers should still experience the world-class service our industry is famous for.
Fáilte Ireland’s eLearning Accredited Service Excellence (ASE) programme has been refreshed to help you achieve this. It empowers staff with valuable insights, tips and guidelines on giving customers the most positive experience imaginable.
A 1.5 hour interactive programme, ASE refreshes and sharpens your staff’s knowledge of:
The benefits are significant for your business; the ASE programme can lead to more effective and efficient employees, fewer complaints, improved customer relationships and better customer satisfaction levels.
Fáilte Ireland are offering priority businesses like yours early and free access to the updated version being launched later this month.
More info available here